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The Office of Licensing licenses services pursuant to §37.2-404. The Department licenses services providing treatment, training, support and habilitation: to individuals who have mental illness, mental retardation or substance abuse disorders; to individuals receiving services under the Individual and Family Developmental Disabilities Support Waiver; or to individuals receiving services in residential facilities for individuals with brain injuries.

Licensing staff make at least one unannounced inspection of services per year and investigate complaints about licensed services.  Two distinct licenses are available through this office:  Children's Residential Services, or All Other Services–Except Children's Residential Services.

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***Please Note: The department name has changed to the Department of Behavioral Health and Developmental Services on July 1, 2009 (from the Department of Mental Health, Mental Retardation and Substance Abuse Services).  The department’s new Web site address is www.dbhds.virginia.gov.  The previous Web site address will continue to work for up to a year after July 1, 2009.***