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The Office of Licensing licenses services pursuant to §37.2-404. The Department licenses services providing treatment, training, support and habilitation: to individuals who have mental illness, mental retardation or substance abuse disorders; to individuals receiving services under the Individual and Family Developmental Disabilities Support Waiver; or to individuals receiving services in residential facilities for individuals with brain injuries.  Licensing staff make at least one unannounced inspection of services per year and investigate complaints in licensed services.

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