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The Virginia Department of Mental Health, Mental Retardation & Substance Abuse Services

    2-1-1 is a free three digit telephone number that Virginians can call for resources for counseling services, crisis intervention, volunteer opportunities and other health and human service referrals. Visit the 2-1-1 website.

Health And Quality Care

The Division of Health and Quality Care leads efforts to improve, standardize and monitor the quality of services in state facilities and community programs. 
 

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Mission

The central value of the Division of Health and Quality Care is improving the quality of care to clients including standardizing, improving and monitoring the quality of services in state facilities and community programs. The Division of Health and Quality Care serves as one focal point of these efforts, ensuring that quality improvement activities, including best practices and evidence-based outcomes are coordinated and integrated into the primary functions of the organization. These functions include projects in Quality Management and Training, Clinical Utilization and Nursing, and inter-facility and intra-provider communications.
 

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